/* ===== Base / container ===== */
.qa-floating{
  position:fixed; right:20px; bottom:20px; z-index:99999;
  font-family:system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;
}
.qa-fab{
  width:56px; height:56px; border-radius:9999px; border:none; cursor:pointer;
  display:flex; align-items:center; justify-content:center;
  background:#0b5cff; color:#fff; box-shadow:0 8px 28px rgba(0,0,0,.15);
}
.qa-fab:hover{ filter:brightness(.95); }

/* The panel position is overridden inline from JS to respect the lifted FAB */
.qa-panel{
  position:fixed; right:20px; bottom:90px; width:360px; max-width:calc(100vw - 40px);
  background:#fff; border-radius:16px; box-shadow:0 24px 48px rgba(0,0,0,.2); overflow:hidden;
}
.qa-header{
  background:#ef233c; color:#fff; padding:16px;
  display:flex; align-items:center; justify-content:space-between;
}
.qa-title{ font-size:18px; font-weight:700; }
.qa-close{ appearance:none; background:transparent; border:0; color:#fff; cursor:pointer; opacity:.9; }
.qa-close:hover{ opacity:1; }

.qa-body{ max-height:60vh; overflow:auto; padding:12px; background:#fafafa; }
.qa-card{ background:#fff; border-radius:12px; padding:12px; box-shadow:0 1px 0 rgba(0,0,0,.05); margin-bottom:10px; }
.qa-section-title{ font-weight:700; margin-bottom:8px; }

/* ===== Pathways ===== */
.qa-home-stack{ display:flex; flex-direction:column; gap:10px; }
.qa-action{ display:flex; align-items:center; justify-content:space-between; }
.qa-action-title{ font-weight:600; }
.qa-action-sub{ font-size:12px; color:#6b7280; }
.qa-action-go{
  background:#0b5cff; color:#fff; border:0; border-radius:9999px; padding:8px 14px; cursor:pointer; font-weight:600;
}
.qa-action-go:disabled{ opacity:.7; cursor:not-allowed; }

/* ===== Guest form ===== */
.qa-field{ display:flex; flex-direction:column; gap:6px; margin-bottom:8px; }
.qa-field input{
  border:1px solid #e5e7eb; border-radius:8px; padding:10px 12px; font-size:14px; outline:none;
}
.qa-field input:focus{ border-color:#0b5cff; box-shadow:0 0 0 3px rgba(11,92,255,.15); }
.qa-error{ color:#b91c1c; background:#fee2e2; border:1px solid #fecaca; padding:8px 10px; border-radius:8px; font-size:13px; }

/* ===== Mini Accordion (Resources) ===== */
.qa-acc{ display:flex; flex-direction:column; gap:14px; }
.qa-acc-item{ border-radius:8px; background:#f8fafc; border:1px solid #e5e7eb; }

/* Force our button look (themes often style <button>) */
.qa-card .qa-acc .qa-acc-head,
.qa-acc .qa-acc-head{
  background:#ffffff!important; color:#0f172a!important; border:1px solid #e5e7eb!important;
  border-radius:10px!important; padding:14px 16px!important; width:100%!important;
  display:flex!important; align-items:center!important; justify-content:space-between!important;
  text-align:left!important; font-weight:700!important; font-size:16px!important; cursor:pointer!important;
  box-shadow:0 1px 0 rgba(0,0,0,.03)!important;
}
.qa-acc-title{ flex:1; }
.qa-acc-chevron{ transition:transform .18s ease; display:flex; }
.qa-acc-item.open .qa-acc-chevron{ transform:rotate(180deg); }
.qa-acc-panel{
  padding:0 18px 16px 18px; font-size:14px; color:#334155; line-height:1.55;
  background:#f8fafc; border-top:1px solid #e5e7eb;
}

/* ===== Chat area ===== */
.qa-chat{ position:relative; display:flex; flex-direction:column; height:52vh; max-height:52vh; }
.qa-chat-messages{ flex:1; overflow:auto; display:flex; flex-direction:column; gap:8px; padding:4px; }
.qa-msg{ max-width:80%; padding:8px 10px; border-radius:12px; }
.from-user{ align-self:flex-end; background:#e0ecff; }
.from-admin{ align-self:flex-start; background:#f3f4f6; }
.qa-msg-text{ font-size:14px; }
.qa-msg-time{ font-size:11px; color:#6b7280; margin-top:4px; }
.qa-chat-input{ display:flex; gap:8px; padding-top:8px; }
.qa-chat-input input{ flex:1; border:1px solid #e5e7eb; border-radius:10px; padding:10px 12px; }
.qa-chat-input button{ background:#0b5cff; color:#fff; border:0; border-radius:10px; padding:10px 14px; cursor:pointer; }
.qa-chat-error{ margin-top:8px; }

/* Centered watermark icon (shown only when no messages) */
.qa-chat{ position:relative; } 
.qa-watermark{
  position:absolute; left:50%; top:50%; transform:translate(-50%,-50%);
  z-index:5;                 
  opacity:.14;
  color:#0b5cff;             
  pointer-events:none;
}
.qa-watermark svg{
  width:88px; height:88px; display:block;
  fill:currentColor !important; 
}
/* ===== Quick replies ===== */
.qa-quick{ display:flex; flex-wrap:wrap; gap:8px; }
.qa-quick-row{ padding:4px 0 8px; }
.qa-chip-btn{
  background:#0b5cff; color:#fff; border:0; border-radius:9999px; padding:12px 18px;
  font-size:14px; cursor:pointer; font-weight:600;
}
.qa-chip-btn:hover{ filter:brightness(.95); }
.qa-chip-btn.disabled{ opacity:.5; cursor:not-allowed; }
.qa-note{ font-size:12px; color:#475569; margin-top:6px; }

/* ===== Profile ===== */
.qa-profile .qa-profile-actions{ margin-top:6px; }

/* ===== Booking (Calendly) ===== */
.qa-book{ background:#fff; border:1px solid #e5e7eb; border-radius:10px; padding:0; overflow:hidden; height:520px; }
.calendly-inline-widget{ width:100%!important; height:520px!important; border:0; display:block; }

/* ===== Bottom nav ===== */
.qa-nav{ display:flex; border-top:1px solid #eee; background:#fff; }
.qa-tab{
  flex:1; display:flex; flex-direction:column; align-items:center; justify-content:center; gap:4px;
  padding:10px 0!important; border:0!important; background:transparent!important; border-radius:0!important;
  cursor:pointer; color:#6b7280!important; font-weight:600; opacity:1!important;
}
.qa-tab svg{ width:20px; height:20px; display:block; fill:currentColor!important; stroke:currentColor!important; opacity:1!important; }
.qa-tab span{ line-height:1; }
.qa-tab.active{ color:#0b5cff!important; }
.qa-tab[disabled]{ opacity:.5!important; cursor:not-allowed; }

/* ===== Focus rings ===== */
.qa-acc-head:focus-visible,
.qa-tab:focus-visible,
.qa-action-go:focus-visible,
.qa-chip-btn:focus-visible{
  outline:2px solid #0b5cff; outline-offset:2px;
}